Aesthetic Creations offers a 3 year finish warranty. This warranty covers workmanship issues; manufacturing defects in powder materials; and finish defects encountered under ‘normal use.’ The application of this warranty is at the discretion of Aesthetic Creation; However, if there is an issue, please contact us, we will try to work with you to find a solution.
This warranty is Limited to the original purchaser and is not transferable.
Other limitations also include: uses or settings that the powder was not intended for; General neglect; accidents or abusive usage. Unfortunately, powder coat can chip if met with enough force or is hit with a hard medium, powder coat can fail and detach.
To cure powder coat fully, items must spend time in the oven at temperatures above 400 degrees fahrenheit, Aesthetic Creations is not responsible for any damage that may occur to items with unknown build process; However, a customer may be held financially liable if this error causes damage to Aesthetic Creation’s oven or equipment. If there are special considerations needed to pieces that are good candidates for powder coating, it is the customers responsibility to discuss this with the staff of Aesthetic Creations prior to the work being accepted.
We are happy to help and answer any questions you may have